Episode 189

Building a Sustainable Salon Business: Systems, Coaches, and Community | Stephanie Dillenseger | Owner, Eclips Salon

Tune in to hear Stephanie share how to build a sustainable salon business!

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KEY TAKEAWAYS:

-- Stephanie started at the front desk and then started hair school part-time while staying at the desk part-time. Then she transitioned to being an apprentice/assistant until she got on the floor full-time.

-- Stephanie's two salons were different experiences. One Salon was already existing, and she became part of the salon and then took over it. The second location was built.

-- If your salon culture isn't where it needs to be, nothing else will matter; you have to get this together and everyone on the same page if you want to be successful.

-- You have to take time to work on your business and not just in your business.

-- Having systems to help organize your business and organize your teams' pathways to success will help you retain team members and excite new hires.

-- Salon Owners tend to be firefighters, always just dealing with what arises when it arises. With systems and planning, you can take control of your business.

-- In order to do hair because you want to vs. having to do hair to pay your bills and not just owning your job, you must systematize your business, get your culture on track, and be able to work on your business as a leader and coach. Get a coach to help you take your vision and turn it into a plan.

-- Plan your business out, do the research, and seek mentors and salon owner groups before starting your business. If you already started your business, get a coach to help you navigate setting your business up!

Stephanie will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. Use this link to learn more, and join us! - https://www.eventcreate.com/e/bbb24

👉Follow Eclips Salon on Instagram


The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong.


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About your host

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Robert Hughes

“I THINK HAIRSTYLISTS ARE THE COOLEST, NICEST, AND MOST FUN GROUP OF PEOPLE ON THE PLANET! I AM PASSIONATE ABOUT USHERING IN AN EMPOWERED-STYLIST FUTURE, AND I ABSOLUTELY LOVE GETTING STYLISTS FROM ALL WALKS OF LIFE TOGETHER IN A NON-COMPETITIVE ENVIRONMENT WHERE WE CAN LEARN, LAUGH, AND GROW TOGETHER.”
-Said by ME!
Robert started his hair journey as a kid in rural America offering haircuts on the street to kids in the neighborhood, not realizing, one day, he would find himself working the front desk at a hair salon while in high school. From there, his experience from salon-to-salon has included the front of the house, back of the house, stylist, educator, and consultant. It was during this movement through various salons he developed a passion to empower stylists and educate owners on how to raise the industry standard of excellence, mutual respect, and professionalism amongst stylists, managers, owners, and clients. Robert currently is the General Manager and a Master Stylist at Violet Salon in Georgetown, DC.