Episode 15

From the Guests Perspective: What do Salon Guests Really Think?

What do Salon Guests Really Think? How do they find you?! Let's ask and find out!

Kristie is a Business Woman, Mother, Frequent Salon Guest, and Awesome Human shares he experiences and opinion about salon visits.

Tune in to hear the following:

-How would you go about finding a NEW STYLIST?

-What do you consider a good CUSTOMER EXPERIENCE?

-Why do you LEAVE YOUR STYLIST?

-What MAKES YOU STAY?

...We all think we know, but let's hear is straight from her!

About the Podcast

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The Hairdresser Strong Show
Supporting Rising & Transforming Stylists

About your host

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Robert Hughes

“I THINK HAIRSTYLISTS ARE THE COOLEST, NICEST, AND MOST FUN GROUP OF PEOPLE ON THE PLANET! I AM PASSIONATE ABOUT USHERING IN AN EMPOWERED-STYLIST FUTURE, AND I ABSOLUTELY LOVE GETTING STYLISTS FROM ALL WALKS OF LIFE TOGETHER IN A NON-COMPETITIVE ENVIRONMENT WHERE WE CAN LEARN, LAUGH, AND GROW TOGETHER.”
-Said by ME!
Robert started his hair journey as a kid in rural America offering haircuts on the street to kids in the neighborhood, not realizing, one day, he would find himself working the front desk at a hair salon while in high school. From there, his experience from salon-to-salon has included the front of the house, back of the house, stylist, educator, and consultant. It was during this movement through various salons he developed a passion to empower stylists and educate owners on how to raise the industry standard of excellence, mutual respect, and professionalism amongst stylists, managers, owners, and clients. Robert currently is the General Manager and a Master Stylist at Violet Salon in Georgetown, DC.