Episode 59

GET A VIRTUAL ASSISTANT, UPGRADE YOUR BUSINESS | SHAWNA MURPHY + JACQUELINE WILSON | FOUNDERS + STYLISTS | StyleSmart VA | TEXAS

Tune in to hear Shawna and Jacqueline discuss their Virtual Assistant Business and how it will change your and your guests' experience!

Key Takeaways:

  • Building a clientele requires focus on the business: Booking, Cancelling, Checking out, Late policy enforcement, etc
  • Grow your book, appreciate the benefits of a front desk, and TAKE VACATION for a fraction of the cost!
  • Improve customer experience by having a 3rd party handle confrontation!
  • One time upfront fee + hourly fee as needed๏ปฟ

We deliver curated resources, coaching, advice, and first-hand experience so you may become a well-rounded, self-sufficient, business-savvy, and strong individual, ready to transition or transform yourself and the industry. We wonโ€™t stop until we are all: Hairdresser Strong.

๐Ÿ‘‰ LIKE THIS EPISODE? Send me a DM, and let me know! https://www.instagram.com/thehairdresserstrongshow/

๐Ÿ‘‰ HEAD TO OUR WEBSITE for more episodes and resources for hairstylists of all levels: https://www.hairdresserstrong.com/

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About the Podcast

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The Hairdresser Strong Show
Supporting Rising & Transforming Stylists

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About your host

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Robert Hughes

โ€œI THINK HAIRSTYLISTS ARE THE COOLEST, NICEST, AND MOST FUN GROUP OF PEOPLE ON THE PLANET! I AM PASSIONATE ABOUT USHERING IN AN EMPOWERED-STYLIST FUTURE, AND I ABSOLUTELY LOVE GETTING STYLISTS FROM ALL WALKS OF LIFE TOGETHER IN A NON-COMPETITIVE ENVIRONMENT WHERE WE CAN LEARN, LAUGH, AND GROW TOGETHER.โ€
-Said by ME!
Robert started his hair journey as a kid in rural America offering haircuts on the street to kids in the neighborhood, not realizing, one day, he would find himself working the front desk at a hair salon while in high school. From there, his experience from salon-to-salon has included the front of the house, back of the house, stylist, educator, and consultant. It was during this movement through various salons he developed a passion to empower stylists and educate owners on how to raise the industry standard of excellence, mutual respect, and professionalism amongst stylists, managers, owners, and clients. Robert currently is the General Manager and a Master Stylist at Violet Salon in Georgetown, DC.